Refund/Return Policy
Felizzoy is committed to customer satisfaction. Our Refund/Return Policy outlines the conditions under which you can return or exchange products.
1. Eligibility for Returns
Products may be returned within 7 days of delivery if they are defective, damaged, or not as described. Items must be unused, in original packaging, and include all accessories.
2. Return Process
To initiate a return, contact us at contact@felizzoy.com or 9605427664 with your order details. We will provide a return authorization and instructions.
3. Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
4. Non-Returnable Items
Opened or used products, custom orders, or items marked as non-returnable are not eligible for return unless defective.
For assistance, reach out to us at contact@felizzoy.com or 9605427664.